Ensuring your safety is our top priority at Workdone. Follow these comprehensive safety checklists to have a secure and positive experience on our platform:
- Before hiring a Pro:
- - Thoroughly review the Pro's profile, including ratings, reviews, and completed job history
- - Verify the Pro's credentials and certifications if applicable to the task
- - Read through the Pro's skills and expertise to ensure they match your task requirements
- - Check if the Pro has undergone a background check through Workdone
- When communicating with a Pro:
- - Keep all communications within the Workdone platform for transparency and security
- - Clearly communicate your task expectations, including scope, timeline, and budget
- - Ask for clarification on any aspects of the job you're unsure about
- - Trust your instincts and report any suspicious behavior or communication
- Before the task begins:
- - Agree on the specific details of the task in writing through the Workdone platform
- - Confirm the date, time, and location (if applicable) of the task
- - Prepare your space by securing valuables and creating a safe work environment
- - If the task is performed at your location, ensure proper access and parking instructions are provided
- During the task:
- - Be present or have a trusted person present during the task execution
- - Maintain appropriate boundaries and professional conduct
- - Document the progress of the task, taking photos or notes as necessary
- - Address any concerns or deviations from the agreed-upon task immediately
- After task completion:
- - Inspect the work thoroughly before marking the task as complete
- - Use Workdone's secure payment system only to compensate the Pro
- - Provide honest and constructive feedback through the platform's review system
- - Report any issues or concerns to Workdone support immediately
Additional safety measures:
- Enable two-factor authentication on your Workdone account for added security
- Regularly update your account password and never share it with anyone
- Be cautious about sharing personal information; only provide what's necessary for the task
- Familiarize yourself with Workdone's emergency features and support options
- Consider using Workdone's escrow service for large or high-value tasks
By diligently following these guidelines, you can significantly enhance your safety and ensure a secure, positive experience for everyone on the Workdone platform. Remember, your safety is our utmost concern, and we're here to support you throughout your journey with Workdone.