Workdone takes the safety and integrity of our platform seriously. If you encounter an inappropriate Pro or offer, it's crucial to report it promptly. Here's a detailed guide on how to report and what to expect:
- Navigate to the Pro's profile or the specific offer you want to report
- Look for the 'Report' or 'Flag' button, usually located near the top or bottom of the page
- Click on the 'Report' or 'Flag' button to open the reporting interface
- Select the most appropriate reason for reporting from the provided options (e.g., inappropriate behavior, misleading information, suspected scam)
- Provide as much additional detail as possible about the issue in the text box provided
- If applicable, upload any screenshots or evidence that support your report
- Review your report for accuracy and completeness
- Submit the report by clicking the 'Send' or 'Submit' button
Tips for providing effective reports:
- Be specific and factual in your description of the issue
- Avoid using emotional language; stick to objective observations
- Include dates and times of incidents if relevant
- Mention any prior communication you've had with the Pro about the issue
- If reporting an offer, include the task ID or link if possible
What happens after you report:
- Our Trust & Safety team will review your report promptly, usually within 24-48 hours
- You may be contacted for additional information if needed
- Appropriate action will be taken based on the severity and nature of the issue
- Due to privacy concerns, you may not be informed of the specific actions taken
- In cases of severe violations, the Pro's account may be suspended or terminated
Additional resources for support:
- Visit our Trust & Safety Center for more information on our policies and procedures
- Contact our customer support team directly if you need immediate assistance
- Review our Community Guidelines to understand what constitutes inappropriate behavior on Workdone
We appreciate your vigilance and cooperation in maintaining a safe and respectful community on Workdone. Your reports play a crucial role in keeping our platform trustworthy and secure for all users.