How can I report an inappropriate pro or offer?

Workdone takes the safety and integrity of our platform seriously. If you encounter an inappropriate Pro or offer, it's crucial to report it promptly. Here's a detailed guide on how to report and what to expect:

  • Navigate to the Pro's profile or the specific offer you want to report
  • Look for the 'Report' or 'Flag' button, usually located near the top or bottom of the page
  • Click on the 'Report' or 'Flag' button to open the reporting interface
  • Select the most appropriate reason for reporting from the provided options (e.g., inappropriate behavior, misleading information, suspected scam)
  • Provide as much additional detail as possible about the issue in the text box provided
  • If applicable, upload any screenshots or evidence that support your report
  • Review your report for accuracy and completeness
  • Submit the report by clicking the 'Send' or 'Submit' button

Tips for providing effective reports:

  • Be specific and factual in your description of the issue
  • Avoid using emotional language; stick to objective observations
  • Include dates and times of incidents if relevant
  • Mention any prior communication you've had with the Pro about the issue
  • If reporting an offer, include the task ID or link if possible

What happens after you report:

  • Our Trust & Safety team will review your report promptly, usually within 24-48 hours
  • You may be contacted for additional information if needed
  • Appropriate action will be taken based on the severity and nature of the issue
  • Due to privacy concerns, you may not be informed of the specific actions taken
  • In cases of severe violations, the Pro's account may be suspended or terminated

Additional resources for support:

  • Visit our Trust & Safety Center for more information on our policies and procedures
  • Contact our customer support team directly if you need immediate assistance
  • Review our Community Guidelines to understand what constitutes inappropriate behavior on Workdone

We appreciate your vigilance and cooperation in maintaining a safe and respectful community on Workdone. Your reports play a crucial role in keeping our platform trustworthy and secure for all users.

Need more help?

If you have any questions, please contact us or visit our FAQs page.