Introduction

Welcome to Workdone. By accessing or using our platform, you agree to comply with and be bound by the following Terms and Conditions, which govern your use of our services. These terms apply to all users, including clients, pros, and visitors. If you do not agree with these terms, please refrain from using our platform.

Account Registration and Responsibilities

To utilize our services, you must first create an account. By registering, you agree to:

• Provide Accurate Information: You must provide accurate, current, and complete information during registration and keep your account information updated. This ensures that we can provide the best possible service and maintain the integrity of the platform.
• Maintain Account Security: You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately if you suspect any unauthorized use of your account or breach of security.
• Prohibit Multiple Accounts: You may only create one account unless otherwise authorized by Workdone. Multiple accounts for the same individual or entity may result in suspension or termination of all associated accounts.
• Compliance with Laws: You agree to use the Workdone platform in accordance with all applicable laws and regulations.

User Conduct

As a user of Workdone, you agree to conduct yourself responsibly and ethically. Prohibited activities include, but are not limited to:

• Misrepresentation: You must not provide false or misleading information, either during registration or while using the platform. Misrepresentation can undermine trust and result in the suspension or termination of your account.
• Unlawful Activities: You must not engage in any illegal activities, including fraud, theft, or harassment, while using our platform. Such behavior is strictly prohibited and will result in immediate account termination.
• Disruption of Services: You must not attempt to disrupt or interfere with the operation of the Workdone platform, including through the use of viruses, bots, or other malicious software.

Payment & Fees

Workdone provides a convenient and secure platform for processing payments. The following terms apply to all transactions:

• Connection Fee: Clients are required to pay a non-refundable "connection fee" for each task posted on the platform. This fee is charged only after the client receives their first offer from a pro. The fee is intended to cover the cost of connecting clients with qualified pros and is not refundable under any circumstances.
• Membership Subscriptions: Users have the option to subscribe to an annual or monthly membership plan, which offers additional features and benefits. Memberships can be canceled at any time, and the cancellation will take effect at the end of the current billing cycle.
• Third-Party Payment Processing: All payments are processed through trusted third-party providers. Workdone does not store your payment information, and the security of your payment data is governed by the policies of the payment processor.

Content Ownership & Usage

At Workdone, we respect your ownership of the content you create and share on our platform. The following terms govern the use of user-generated content:

• Content Ownership: You retain full ownership of all content you post on the Workdone platform, including reviews, project descriptions, and images. This means you can use, share, or repurpose your content elsewhere without restriction.
• License to Workdone: By posting content on our platform, you grant Workdone a non-exclusive, royalty-free license to use, display, reproduce, and distribute your content within the context of our services. This license allows us to promote and improve our platform, while you retain the right to use your content as you see fit.
• Content Moderation: While Workdone respects your content ownership, we reserve the right to remove or modify any content that violates our policies or is deemed inappropriate, harmful, or unlawful.

Limitation of Liability

Workdone strives to provide a reliable and secure platform, but we cannot guarantee that all services will be free from errors or interruptions. By using our platform, you agree to the following limitations of liability:

• No Warranty: Workdone is provided "as is" and "as available," without any warranties, express or implied. We do not guarantee that our services will meet your expectations or that they will be uninterrupted or error-free.
• Limited Liability: To the fullest extent permitted by law, Workdone is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our platform. This includes, but is not limited to, damages for loss of profits, data, or goodwill.
• Third-Party Services: Workdone connects clients with pros but does not guarantee the quality, safety, or legality of services provided by pros. Any disputes between clients and pros are the responsibility of the parties involved.

Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the state of Washington, without regard to its conflict of law principles. Any disputes arising out of or related to these terms will be resolved in the courts located in Seattle, Washington.