Resetting your password on Workdone is a straightforward process. Follow these detailed steps to regain access to your account and ensure your account's security:
- Open the Workdone App or visit the Workdone website
- Tap on your profile icon in the top right corner
- Navigate to 'Account Settings' or 'Password & Security'
- Select 'Change Password' or 'Reset Password'
- If you remember your current password:
- - Enter your current password
- - Type in your new password (see security tips below)
- - Confirm your new password
- - Tap on 'Update Password'
- If you've forgotten your password:
- - Tap on 'Forgot Password'
- - Enter the email address associated with your account
- - Click 'Send Reset Link'
- - Check your email for the password reset link (including spam folder)
- - Click the link and follow the instructions to create a new password
Security Tips for a Strong Password:
- Use at least 12 characters
- Include a mix of uppercase and lowercase letters
- Add numbers and special characters
- Avoid using personal information or common words
- Use a unique password for your Workdone account
Troubleshooting Common Issues:
- If you don't receive the reset email within 5 minutes:
- - Check your spam or junk folder
- - Ensure you entered the correct email address
- - Add noreply@workdone.com to your safe senders list
- If the reset link doesn't work:
- - Ensure you're using the most recent link (older ones expire)
- - Try copying and pasting the link directly into your browser
- If you're still having trouble, contact our support team at support@workdone.com or through the app's help center
Remember, keeping your password secure and regularly updating it is crucial for maintaining the safety of your Workdone account and personal information.