How to reset my password?

Resetting your password on Workdone is a straightforward process. Follow these detailed steps to regain access to your account and ensure your account's security:

  • Open the Workdone App or visit the Workdone website
  • Tap on your profile icon in the top right corner
  • Navigate to 'Account Settings' or 'Password & Security'
  • Select 'Change Password' or 'Reset Password'
  • If you remember your current password:
  • - Enter your current password
  • - Type in your new password (see security tips below)
  • - Confirm your new password
  • - Tap on 'Update Password'
  • If you've forgotten your password:
  • - Tap on 'Forgot Password'
  • - Enter the email address associated with your account
  • - Click 'Send Reset Link'
  • - Check your email for the password reset link (including spam folder)
  • - Click the link and follow the instructions to create a new password

Security Tips for a Strong Password:

  • Use at least 12 characters
  • Include a mix of uppercase and lowercase letters
  • Add numbers and special characters
  • Avoid using personal information or common words
  • Use a unique password for your Workdone account

Troubleshooting Common Issues:

  • If you don't receive the reset email within 5 minutes:
  • - Check your spam or junk folder
  • - Ensure you entered the correct email address
  • - Add noreply@workdone.com to your safe senders list
  • If the reset link doesn't work:
  • - Ensure you're using the most recent link (older ones expire)
  • - Try copying and pasting the link directly into your browser
  • If you're still having trouble, contact our support team at support@workdone.com or through the app's help center

Remember, keeping your password secure and regularly updating it is crucial for maintaining the safety of your Workdone account and personal information.

Need more help?

If you have any questions, please contact us or visit our FAQs page.